Guarantee

We truly believe that a good shopping experience is what makes our customers return to us. We want you to be happy and satisfied, therefore, we offer a Risk-Free 30-Day Guarantee!

If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.

Our staff will be more than happy to assist you with any issues you may have.

After an order has been placed a full refund will not be given unless there are defects with a product upon delivery. Please respect our rules and guidelines before purchasing.

Once the product packaging has been opened, a full refund will not be given. We give you the choice of fully covered replacement or a partial refund.

We're a small but dedicated team, and we do our best to respond to all messages within 24 hours. Thanks for your patience—we appreciate you!" 😊💙

Customer Happiness Team Hours
Monday-Friday 9:00 AM PT to 5 PM PT (Pacific Standard)

Email: hello@lumih2o.com